Pool Rental Information

Member Parties:

Reservations must be made at least 14 days in advance.

The Pool Manager must approve all requests.

For parties held after lifeguard hours, there will be an additional $25.00 per hour lifeguard fee to retain the lifeguard. (The party will be denied if a regularly scheduled lifeguard is not available.)

Guest Limit: Groups will be limited in number at the Pool Manager’s discretion to prevent overcrowding. Pool safety is the primary concern when making this decision.

Fees:

$300.00 fee (non-refundable) covers party/guest fee for up to a 20-person guest list.

$100.00 cleaning deposit (refundable) is required when the reservation is made.

The cleaning deposit will be returned within one week after the party if all rules and regulations are followed.

If rules are violated, the deposit will be retained by Encore Pool.

Host Requirements:

The sponsoring adult must remain at the pool while the party is ongoing.

The Host/Hostess must remain at the Gate Entrance to check in guests.

A special area will be designated for parties. Due to limited pool furniture and space, we may not be able to meet all requirements.

No outside entertainment or loud music is allowed.

As a courtesy to others, we ask that you do not use speakers.

Community/School Events:

Encore Pool allows community organizations and schools to host events at our facility.

Requirements:

A party request form must be submitted to the Pool Manager along with a refundable $100.00 deposit.

The lifeguard fee will be waived, but non-members must pay a $5.00 guest fee.

The maximum number of guests allowed will be 40 per activity.

Only one organization or school is allowed to use the pool per day.

Staffing & Safety:

Encore Pool will provide our own staff lifeguard.

No outside lifeguards may be brought in.

If a lifeguard is unavailable, the event will be denied.

Event Requirements:

The sponsoring member of Encore Pool must be present at the event.

Each guest will be given a wristband to wear while at Encore Pool.

Proper swimwear is required for all swimming guests.

Encore Pool Guest Rules:

Accompaniment & Registration:

Guests must be accompanied by an active pool member and registered at the main gate with the Gate Attendant.

The Encore Pool Member must remain at the pool at all times to supervise and be held accountable for their guests' actions.

Guest Limit:

Each Encore Pool Member is allowed to bring a maximum of 4 guests per day.

During crowded times, guest access may be limited or denied.

Additional Guests:

If a member would like to bring in more than 4 guests, please refer to the Pool Rental (Parties) section for more information.

Guest Fees:

There is a $10.00 guest fee for everyone entering the facility, whether they are swimming or lounging on the pool deck.

Guests under 2 years of age and those over 60 do not have to pay the guest fee.

Waiver Requirement:

Guests 18 years or older are required to sign the WGHOA Encore Pool waiver when entering the facility each year.

Responsibility:

All guests are required to follow the Encore Pool rules.

It is the member's responsibility to ensure their guests are aware of and adhere to these rules.

Swim Lessons at Encore Pool:

Lesson Coordination:

Encore Pool offers private and group swim lessons for both members and non-members.

The Swim Lesson Coordinator is responsible for scheduling and coordinating all lessons.

Lesson Area:

If a private swim lesson is scheduled, the area designated as the "Lesson Area" will be reserved for the Swim Instructor and swim student only.

Swim Lesson Availability:

There will be 4 swim lesson sessions each summer season.

These sessions will be held in the morning, before the pool is staffed with lifeguards and gate attendants.

Please check the calendar for dates and times.

Instructor Policy:

Only Encore Pool staff may conduct swim lessons at the Encore Pool Facility.

No outside instructors may teach or bring in others to conduct lessons at the pool.

Staffed Hours:

Pool Hours will be posted at the pool.

Lifeguard and Gate Attendant will be on duty during staffed hours.

Member Check-In: All members must check in and out with the attendant on duty.

Membership Verification: Members must present their key card with membership ID for admission.

Non-Staffed Hours:

No Employees on Duty: During non-staffed hours, there are no employees present.

Admission: Admission is by key card only. Only paid adult members are allowed entry.

Age & Membership Requirement:

Must be 18 years of age or older.

Must be a current member with an issued key card.

Under 18 without Adult Supervision:

Anyone under 18 years old without adult supervision will be asked to leave the pool immediately.

The member's pool key will be deactivated, and the Board of Directors will take further action.

Gate Access:

Members inside the pool are NOT allowed to open the gate for anyone other than their own family members or guests.  The member's pool key will be deactivated, and the Board of Directors will take further action.

Unaccompanied Minor Rules:

Unaccompanied Minors may visit the pool only when a lifeguard is on duty.
To be considered an unaccompanied minor, the following requirements must be met:

8 years of age or older, A current pool member, pass a swim test administered by an Encore Pool lifeguard, Parent must sign the Unaccompanied Minor Form, Minor agrees to follow all Encore Pool rules, 

Unaccompanied Minor Form: This form must be on file in the membership account.

14-Year-Old Members: A child member who is at least 14 years old and has an unaccompanied minor form on file may visit the pool without a parent and bring only one guest when a lifeguard is on duty.

It is the responsibility of the child member to ensure their guest follows all Encore Pool rules.

Pool Keys:

One Key Card per Membership: Each membership is issued one key card per season. Key Card will be activated after payment is completed each season.

Renters:

Renters are required to have a "landlord approval" form on file with the association before a key card is issued.

Lost Key Cards:

If a key card is lost, it will be replaced one time for a fee of $20.00.

The original key card will be deactivated once it is reported as lost/stolen to Encore Pool staff.