ENCORE POOL RULES

Just before opening of the new season 2025
Opening Day Encore Pool Community enjoying the pool being open.

Encore Pool Membership & Rules – 2026 Season

Membership Requirements

  • Current Dues: Must be paid in full to access the pool.
  • Annual Updates: Photo and membership info must be updated yearly via your Online Membership account.
  • Database Status: Members must be listed as “current” with a valid photo on file.

For Renters:

A Landlord Permission Form must be on file. Get this directly from the association.

Pool Rules and Guidelines

General Safety

  • No running in the pool area.
  • Rinse off in the outdoor shower before entering.

Guests

Guest must be accompanied by pool member and registered at the front gate by an attendant. The registering member must remain at the pool to be able to supervise and be accountable for their guests’ actions. This includes when we are not staffed and key access is used. Cameras are working 24 hours a day.

Health Restrictions

  • No entry if you’ve had a cold, rash, pink eye, diarrhea, or other communicable illness in the past 48 hours.

Pool Attire

  • Hair longer than shoulder-length must be tied back.
  • Only proper swimwear allowed—no street clothes, inappropriate suits (e.g., thong-style), or underwear (even under swimsuits).

Children & Non-Swimmers

  • Non-swimming children who can’t stand in the pool must be accompanied by an adult—flotation devices don’t replace supervision.
  • Wading Pool: For children under 5 only. Quiet, passive play only.

Diaper Policy

  • All children must wear swimsuits.
  • Non-potty-trained toddlers must wear approved swim diapers—no paper or cloth diapers.

Pool Etiquette & Access

Gate Access: ONLY open the gate for your own family and guests.

Lifeguard Stand: For lifeguards only. Misuse = membership suspension for the season.

Adult Swim: 15 minutes each hour reserved for adults (18+). Children under 2 may stay in the pool only if held by a parent/guardian and within 1 foot.

Off season work being done at the pool, cleaning up the trellis!

Pool Access & Staffing

Staffed Hours

  • Pool hours will be posted at the pool.
  • Lifeguard and Gate Attendant are on duty during staffed hours.
  • All members must check in and out with the attendant.
  • Members must present their key card with membership ID for admission.

Non-Staffed Hours

  • No employees are present.
  • Admission is by key card only.
  • Only paid adult members (18+) with a valid key card may enter.

Minors & Supervision

Under 18 Without Adult Supervision

  • Not allowed during non-staffed hours.
  • Will be asked to leave immediately.
  • Member’s pool key will be deactivated and referred to the Board of Directors.

Unaccompanied Minor Rules (During Staffed Hours Only)

To qualify, a minor must:

  • Be 8 years or older
  • Be a current pool member
  • Pass a swim test administered by an Encore lifeguard
  • Have a signed Unaccompanied Minor Form on file
  • Agree to follow all Encore Pool rules

Special Rule for 14-Year-Old Members

  • May visit the pool without a parent when a lifeguard is on duty
  • May bring one guest
  • Must ensure their guest follows all pool rules

Gate Access

  • Members may not open the gate for anyone except their own family or guests.
  • Violations will result in key deactivation and Board review.

Key Cards & Membership

  • Original card will be deactivated upon report
  • One key card per membership per season
  • Activated after seasonal payment is received
  • Renters must submit a landlord approval form before receiving a key
  • Lost key cards may be replaced once for a $20 fee

These rules and regulations can be found in English, Spanish and Vietnamese